1. Digital Products & Services

Since we primarily offer digital content related to wedding parties (e.g., articles, guides, templates, and other written resources), please note that all digital products are non-returnable and non-refundable. Once a purchase or download has been made, it cannot be refunded or exchanged.

2. Subscription Services

If you have subscribed to any of our premium content or membership services, you can cancel your subscription at any time before the next billing cycle. Cancellations will prevent any future charges but will not apply retroactively to past payments.

3. Customer Support

If you encounter any issues with accessing or using our digital content, please contact us at admin@hokari.xyz. We are here to assist you and will work diligently to resolve any issues.

4. Damaged or Incomplete Content

If any of the content you purchased is incomplete or fails to download properly, please reach out to us immediately. We will assist in providing access to the complete content or address any technical issues you may encounter.

5. Exchanges

As we specialize in digital products, we do not offer exchanges. If you have any concerns about a specific product, please reach out to our support team before completing your purchase.

6. How to Contact Us

For any questions or concerns about our products, or if you need assistance with a return or issue, please contact us at admin@hokari.xyz. Our team will respond as quickly as possible.

7. Changes to This Policy

We reserve the right to update or change our return policy at any time. Any changes will be posted on this page, and the new policy will take effect immediately.